Process Resources

Guides and videos on how to build process excellence in your council from our expert process team.

When Hurunui and Kaikōura District Council found their process mapping tool was causing more headaches than solutions, they knew it was time for change. This business case details their business case for moving from Promapp to Flowingly.
In this interactive guide, we explore when teams should and shouldn’t be mapping their processes.
Ready to tackle risk like a pro? Join Sean Wallace and Rob Maszkowski for an interactive session on mastering risk management and an exclusive look at Flowingly’s new risk module.
We’re joined by the hosts of The Better SMB podcast Rob Bull from Plexus Consulting, and David Altena from SmartSpace.ai for a discussion on the subtle, ingrained habits that could be dragging your performance down.
Join Michael Glazer (Senior Manager Innovation and Technology) from Huon Valley Council as he spills the tea on how his small team turned constraints into catalysts for change.
In this interactive guide, we explore how teams can tackle compliance issues with process mapping and automation.
Curious about making the transition from Promapp to Flowingly? Don’t miss this exclusive webinar where Saeed and Abin from Waitomo District Council will guide you through their journey.
In this blog, we explore five compelling reasons why opting for Flowingly Mapping Pro might not be the ideal choice for your organisation’s mapping needs.
We identified the 6 things every team needs to ensure their process mapping or automation projects and efforts are a success.
With over 20% of NZ councils now using Flowingly, we round up the key processes local government should focus on automating.
We analysed hundreds of different workflows to identify where councils have managed to make the biggest visibility, efficiency and compliance gains.
Jemma’s approach to modernising a small council with limited resources has been astounding. Learn how they are managing to achieve 60-70mins saved per process run without any development resource.
You pre-flight checklist for completing complex rates processes. It’s here to make sure our often-over-stressed human brains don’t forget something.
Whether you’re a seasoned pro or just starting out, this guide will help you build engaging process maps that drive efficiency and clarity.
In this eBook, we explore how councils can leverage Flowingly to streamline ops and deliver exceptional customer experiences in the digital age.
Join us for an interactive workshop with Senior Rates Officer Kristen Scoble, where we’ll be taking a closer look at Upper Hutt City Council’s implementation of Flowingly and how it has transformed how rates run at the council.
In this interactive guide, we explore when teams should and shouldn’t be mapping their processes.